FAQ

I forgot my Prometric ID

Please enter the following information in "ID Inquiry" to inquire about Prometric ID.

  • Name to be registered (first and last name in Roman alphabet)
  • Registration Password
  • Registered email address
  • emergency contact

If you can check Prometric Prometric information email sent to you when you first registered, your Prometric ID and name will be displayed in the body of the email.

Updated: July 2, 2024

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