FAQ

I cannot Scheduling due to an error when paying by credit card.

The following reasons may be possible:

・You are using a credit card that does not support 3D Secure.
・3D Secure's "Personal Approval Password" is not registered.
・There is an error in the "identity authentication password" you entered.
・Canceling 3D Secure without entering the "Personal Approval Password".

Please contact your card issuer for any questions regarding 3D Secure.

Updated: May 24, 2024

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