FAQ

Can you issue a receipt?

You can view your online receipt for one year from the day after your exam. For details on how to view your receipt, please refer to the "Online Receipt" section.

If you wish to receive a receipt after the period for verifying online receipts has expired, please send a request for a receipt via the "Inquiry Form," including your Prometric ID, Exam Name, and exam month.
Please note that receipts can only be issued within the qualified invoice retention period.

Update date: April 23, 2026

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