FAQ

I received an email saying "Prometric Voucher Express Account Rejected"

If you receive an email saying "Prometric Voucher Express Account Rejected" after applying for a Voucher Express account, please check the following points and apply again.

・Group addresses or free email addresses cannot be used as email addresses.
・Input is only possible in English. It does not support Japanese.

If the above does not resolve the issue, please contact the "Examination Ticket Issuance Center".

Updated: May 24, 2024

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