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Frequently Asked Questions about Reservations, Changes, and Cancellations

I cannot Scheduling due to an error when paying by credit card.

Where can I print Confirmation Letter?

Can I issue a receipt?

Can I change or cancel my test reservation?

I want to confirm the scheduled test date and time

Frequently asked questions about "reservations, changes and cancellations"

Can I use a lap blanket?

Can I take the exam in a seat close to the entrance/exit of the exam room?

If I miss an appointment, can I make a reservation right away?

I can't issue a web receipt.

Can I include my company name on the receipt?

Can I issue a receipt?

Can I issue an invoice?

[Group Registration] When will the invoice be issued?

Can I make a reservation for a group?

Can I change the refund account?

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