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Frequently Asked Questions about Reservations, Changes, and Cancellations

I cannot Scheduling due to an error when paying by credit card.

Where can I print Confirmation Letter?

Can I issue a receipt?

Can I change or cancel my test reservation?

I want to confirm the scheduled test date and time

Frequently asked questions about "reservations, changes and cancellations"

I did not receive an email regarding payment after Scheduling Test.

When will Test Fee be refunded for a canceled Test?

Is there a cancellation fee for Scheduling? [PeopleCert]

Is there a Scheduling cancellation fee?

I was unable to take the exam within the validity period of my exam ticket.

I don't know my exam ticket number or expiry date.

I don't know how to change my Test Scheduling.

I don't know how to cancel my Test Scheduling.

Can I change or cancel my test reservation?

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