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About the exam ID/Login Reservations, changes and cancellations Test Center Preparation for the exam and the exam day After the exam/ Test Result Purchase exam tickets

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Frequently Asked Questions about Account Application/Registration Changes

I forgot my username and password [Purchase exam ticket]

I received an email saying "Prometric Voucher Express Account Rejected"

The company address registered with Voucher Express has changed.

The person in charge of purchasing exam tickets has changed.

When applying for an account, the message "The email account already has a Prometric ID" was displayed.