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About the exam ID/Login Reservations, changes and cancellations Test Center Preparation for the exam and the exam day After the exam/ Test Result Purchase exam tickets

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Frequently Asked Questions about Account Application/Registration Changes

I forgot my username and password [Purchase exam ticket]

When applying for an account, the message "The email account already has a Prometric ID" was displayed.

The person in charge of purchasing exam tickets has changed.

The company address registered with Voucher Express has changed.

I received an email saying "Prometric Voucher Express Account Rejected"