FAQ

My name on e-KTP is too long to register.

If your name is longer than 40 characters, please register up to the 39th character. Even if the 39th character is part of your name, please continue entering it as far as you can.
Your name, including the characters you registered, will be displayed on Confirmation Letter and Test Result notification.

[Example Input]
e-KTP name: Ahmad Syahputra Wirawan Prasetiyanto Bintangku (45 characters)
Registered name: Ahmad Syahputra Wirawan Prasetiyanto Bi (up to 39 characters)

Update date: April 28, 2026

thank you very much.
If you like, please let us know your thoughts.

After entering the subject and comments, click the "Send" button.

If you do not wish to submit your feedback, click the "Close" button.

subject:

Attachments:
*Maximum size 10MB
LANGUAGE