FAQ
The name on the e-KTP contains a symbol.
The periods "." and hyphens "-" are allowed.
Please enter the information exactly as it appears on the ticket.
The apostrophe "'" and the comma "," cannot be registered in the system.
Please omit that character or enter a space instead.
[Example Input]
e-KTP: MA'ALIK
Registered name: MAALIK or MA ALIK
e-KTP: M.RIZKY
Registered name: M.RIZKY
Update date: May 29, 2026
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